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Frequently asked questions

Quick answers about buying and selling on Tap Tap Sell.

  • Tap the sell button, add a few photos or a short video, pick a category, set your price, and add a title and description. It only takes a minute. Once you post, your listing goes live for other users to browse.

  • Open the listing and use the call or WhatsApp button to reach the seller directly with the contact number they've chosen to display. Tap Tap Sell doesn't have in-app messaging — buyers and sellers connect directly.

  • Yes. Posting listings and browsing the marketplace are free.

  • Tap Tap Sell uses your phone number to sign in. Enter your number, verify it with the code you receive, and you're in. There's no separate password to remember.

  • Yes. You can add a short video to your listing to show your item in action. Videos appear in the showcase feed where buyers can watch them.

  • Open the listing and use the report option, then choose the reason that fits (such as a prohibited item, a scam, or offensive content). Reports help us keep the marketplace safe. We review them and take action where appropriate.

  • You can manage your listings from your profile. Update a listing's status when your item sells so buyers see it's no longer available.

  • Most people are genuine, but since deals happen directly between users, use good judgment: meet in safe public places, inspect items before paying, and be cautious of offers that seem too good to be true. See our Community Guidelines for more safety tips.

  • Go to Settings and choose Delete account. This removes your listings from public view and anonymizes your information. The phone number you used can later be used to register a new account if you wish

  • Email us at support@taptapsell.com with as much detail as you can (and a screenshot if it helps), and we'll do our best to assist you.